Quality & Patient Safety

We believe that every patient deserves to receive safe and quality care. Although, this requires tremendous efforts and sometime costly. SHIP International Hospital is committed to improve patient safety and quality of patient care delivery as our top priority. We established the special department (Total Quality Management: TQM) responsible for fostering a culture of patient safety and quality improvement. We strive to provide better patient care that meets the needs of the people of Bangladesh. 

Provision of medical treatment, care, and services across the continuum can be very complex because of not only the nature of disease or injury but also because of many processes, people, and technologies are involved. Ensuring patient safety is imperative for any hospital. Reducing or eliminating risks of medical error and patient harm is one of crucial component for delivering safety care and treatment.

According to the Agency for Healthcare Research and Quality (AHRQ), patient experience entails all interactions shaped by an organization’s culture that affect patient perceptions across the continuum of care. Patient-centered care is essential in providing patients with the best healthcare and quality of life. To accomplish this, healthcare centers should involve patients in their decisions, provide comprehensive and culturally competent care, ensure patient safety is upheld at all times, promote healthy living initiatives, and create a positive patient experience.